Doing your homework is important when choosing a metal heat treating company to find one that will do the right job and give the best customer service whether you need the company to braze stress relieve carbon or for any other metallurgic process. Before you choose any metal heat treating services, be sure to evaluate the service provider based on the following criteria.
Before accepting any services from any company, ensure that it is dedicated in dealing with the type of material that you desire to be treated. While the different materials endure similar types of processes, how a procedure is executed is influenced greatly by the metal that is processed. For example, the stainless steel treating process and the carbon steel treating process, significantly differ. Carbon steel treating is often done in the presence of oxygen while the stainless steel treating incorporates the use of atmospheres with no oxygen which are usually controlled and special furnace produce. Be sure that a company specializes in treating the metal you need before accepting the service.
How quickly a facility will complete an order will depend on several factors, particular; the kind of equipment it uses, the expertise in performing the procedure in question and the rate of satisfactory work finished on the first attempt. The turnaround time for a job will also be determined on the size of the company and the type of work done, however, how fast the turnaround time depends on the above factors. Be sure that the company uses the right equipment to handle the material you need and the staff handling it are experts to get the task completed in the shortest time possible.
Supply chain management is one of the factors should also consider. It can also reduce the time to finish an order by expediting the ordering and delivery process. A service provider that offers supply chain management will purchase the needed parts, have the work don’t and deliver the finished product to you.
Another thing is location, where the heat treating vendor is situated is important for logistics as well as cost of transport of shipping ease of access for induction service etc. Choose a metallurgist in a place that is easy to access, save on shipping costs and get another efficiencies when working with them.
Lastly, check for references and the company’s track record, they will tell the reputation of the company and the quality of service to expect. Search online for reviews from past clients and ask to be provided with some references. A research will give you a better position to know what sort of service you are likely to get.